KMIS Service Department, Kyocera Mita Europe A215 / SB 2HG-012 Service Bulletin Page 1 of 1 SB Number: SB 2HG-012 Creation Date: 25/08/2010 Subject: Model: Firmware upgrade (False toner empty detection) FS-C5400DN Phenomenon Cause Solution The message “Replace toner” may be displayed, while the toner container is not empty. Improper toner distribution to the developing unit. The time to collect the developer powder in the developer unit has been changed from 10 seconds in half speed to 5 seconds in half speed, by changing the specifications of the motor reverse for the developer powder control. Please upgrade the firmware to the latest version to implement the above mentioned changes. See service bulletin 2HG-011 for the parts change information to prevent the above mentioned phenomenon. Classification Field measure When the above mentioned phenomenon occurs, please upgrade the firmware to the latest version. Entire stock rework In-field modification at next visit No modification necessary In-field modification by case Type SYSTEM ENGINE Program No. 2HG_3000005017 2HG_1000009001 Check SUM 2da9 1cee Version 005.017 009.001 Staus Date 21/10/2009 31/05/2010 Firmware Type FS-C5400DN Machines produced after the above mentioned serial number, should not have the above mentioned phenomena. Serial number XAC062151 Serial numbers of affected machines
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Compatible Models: Kyocera-FS-C5100-5200-5300-5400.
– Kyocera-FS-C5100-5200-5300-5400 Service-Bulletin: is a handbook published by Kyocera manufacturer or a specialized publishing company that contains instructions and specifications for the maintenance, repair, and how to fix all error of a specific Kyocera-FS-C5100-5200-5300-5400 Printer. It may includes Exploded Views, Parts List, System Diagram, Disassembly and Reassembly, Alignment, Troubleshooting guides, Adjustments, hard reset code, factory reset…

You can do with Kyocera-FS-C5100-5200-5300-5400 Service-Bulletin:

1.1 Guide you from basic to advanced usage it.
1.2 Fluent Disassembly and Re-assembly Kyocera-FS-C5100-5200-5300-5400 Service-Bulletin.
1.3 Diagnostic all errors are generated by Kyocera-FS-C5100-5200-5300-5400 Service-Bulletin:
– The printer does not print.
– Paper does not feed into the printer.
– A print job is extremely slow.
– Half the page is blank.
– The paper keeps jamming, Paper Jam inside, Paper Jam Outside…
– The printer prints, but the text is wrong, garbled, or incomplete.
– Pages print, but are blank.
– The print quality of photos is not good. Images are not clear.
– Your printer has an odd smell during initial use.
1.4 How to refill toner/ink Kyocera-FS-C5100-5200-5300-5400.
1.5 How to update firmware Kyocera-FS-C5100-5200-5300-5400.
1.6 How to reset page counter by software, fix all error cause by ink/toner cartridge Kyocera-FS-C5100-5200-5300-5400: Waste Ink Ink Pad Error, ink cartridge error, red light blinking, red-green light blinking, yellow blinking, Ink cartridge failure, waste ink over flow, ink out, ink level, incompatible ink cartridges, toner cartridge not competition, install toner cartridge, toner exhausted, toner low, toner empty, toner very low…How to use Adjustments Program.
1.7 How to fix main board error, print head, formater board error Kyocera-FS-C5100-5200-5300-5400.
1.8 How to troubleshooting printer problem with low quality page .
1.9 How to fix : Communication Error, Model Difference, Cover open(Tray) Error, Paper Out Error, Paper Jam Error, Paper Mismatch Error, Ink Low, Ink End Error, No Ink Cartridge, CSIC Error, Maintenance Request Error, Fatal Error…
1.10 How to fix sensor error: empty image, imaging unit is not installed, sensor failure, turn off then on, fusser error, LSU error, Engine board problem, Flash ROM problem, Main motor problem, Sirocco fan problem, Power supply cooling fan problem, Suction fan problem, Polygon motor problem, Laser problem, Secondary transfer voltage contact/release problem, Transfer belt cleaner contact/release problem, Transfer belt rotation problem, Imaging rack rotation problem, Fuser roller temperature increase problem, Fuser roller low temperature problem, Fuser roller high temperature problem, Fuser roller thermistor problem, Transparency detection sensor problem, Main unit memory counter problem, Main unit memory data problem, Main unit memory access problem, Main unit memory installation problem, Engine communication error.

Kyocera-FS-C5100-5200-5300-5400 Service-Bulletin covers following topics:

– Precautions Kyocera-FS-C5100-5200-5300-5400.
– Product Specification Kyocera-FS-C5100-5200-5300-5400.
– System Overview Kyocera-FS-C5100-5200-5300-5400.
– S/W Structure and Descriptions Kyocera-FS-C5100-5200-5300-5400.
– Disassembly and Reassembly Kyocera-FS-C5100-5200-5300-5400.
– Alignment and Adjustments Kyocera-FS-C5100-5200-5300-5400.
– Troubleshooting Kyocera-FS-C5100-5200-5300-5400.
– Exploded Views & Parts List Kyocera-FS-C5100-5200-5300-5400.

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Kyocera-FS-C5100-5200-5300-5400 Service-Bulletin

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