KMIS Service Department, Kyocera Mita Europe 8978 / SB 5JK-001 Service Bulletin Page 1 of 2 SB Number: SB 5JK-001 Creation Date: 19/11/2009 Subject: Firmware upgrade (added service call SC400 and AIO toner behaviour) FS-C1020MFP Model: Classification Field measure When the above mentioned phenomena occur, please upgrade the firmware to the latest version. When service call SC400 occurs, follow the below procedure at item 1 to clear the service call. Entire stock rework In-field modification at next visit No modification necessary In-field modification by case X Firmware Type ENGINE Program No. pip_mf2_eng0104_PROG_H Check SUM ---- Version V01-04 Type FS-C1020MFP Machines produced after the above mentioned serial number, should not have the above mentioned phenomena. Serial number UAZ9804573 Serial numbers of affected machines Contents of changes 1. Service call SC400 has been added to detect full-page solid images as a print failure. 2. Change of the AIO (all in one cartridge) behaviour when toner is depleted. 3. Change of the AIO (all in one cartridge) behaviour when opening/closing the cover Contents of changes Item Service call SC400 has been added to detect full-page solid images as a print failure. Contents Phenomenon A full-page solid image may appear on the print-out. 1 Cause No main charge is applied to the drum unit. Solution The full-page solid image is detected as a failure and service call SC400 is detected to stop the paper ejection. Service call SC400 release procedure 1. Remove jammed paper if it resides inside the machine. 2. Clean the TM sensor by opening the top cover. 3. Turn the main switch OFF and ON, and check if service call SC400 occurs again.
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Compatible Models: Kyocera-FS-C1020MFP.
– Kyocera-FS-C1020MFP Service-Bulletin: is a handbook published by Kyocera manufacturer or a specialized publishing company that contains instructions and specifications for the maintenance, repair, and how to fix all error of a specific Kyocera-FS-C1020MFP Printer. It may includes Exploded Views, Parts List, System Diagram, Disassembly and Reassembly, Alignment, Troubleshooting guides, Adjustments, hard reset code, factory reset…

You can do with Kyocera-FS-C1020MFP Service-Bulletin:

1.1 Guide you from basic to advanced usage it.
1.2 Fluent Disassembly and Re-assembly Kyocera-FS-C1020MFP Service-Bulletin.
1.3 Diagnostic all errors are generated by Kyocera-FS-C1020MFP Service-Bulletin:
– The printer does not print.
– Paper does not feed into the printer.
– A print job is extremely slow.
– Half the page is blank.
– The paper keeps jamming, Paper Jam inside, Paper Jam Outside…
– The printer prints, but the text is wrong, garbled, or incomplete.
– Pages print, but are blank.
– The print quality of photos is not good. Images are not clear.
– Your printer has an odd smell during initial use.
1.4 How to refill toner/ink Kyocera-FS-C1020MFP.
1.5 How to update firmware Kyocera-FS-C1020MFP.
1.6 How to reset page counter by software, fix all error cause by ink/toner cartridge Kyocera-FS-C1020MFP: Waste Ink Ink Pad Error, ink cartridge error, red light blinking, red-green light blinking, yellow blinking, Ink cartridge failure, waste ink over flow, ink out, ink level, incompatible ink cartridges, toner cartridge not competition, install toner cartridge, toner exhausted, toner low, toner empty, toner very low…How to use Adjustments Program.
1.7 How to fix main board error, print head, formater board error Kyocera-FS-C1020MFP.
1.8 How to troubleshooting printer problem with low quality page .
1.9 How to fix : Communication Error, Model Difference, Cover open(Tray) Error, Paper Out Error, Paper Jam Error, Paper Mismatch Error, Ink Low, Ink End Error, No Ink Cartridge, CSIC Error, Maintenance Request Error, Fatal Error…
1.10 How to fix sensor error: empty image, imaging unit is not installed, sensor failure, turn off then on, fusser error, LSU error, Engine board problem, Flash ROM problem, Main motor problem, Sirocco fan problem, Power supply cooling fan problem, Suction fan problem, Polygon motor problem, Laser problem, Secondary transfer voltage contact/release problem, Transfer belt cleaner contact/release problem, Transfer belt rotation problem, Imaging rack rotation problem, Fuser roller temperature increase problem, Fuser roller low temperature problem, Fuser roller high temperature problem, Fuser roller thermistor problem, Transparency detection sensor problem, Main unit memory counter problem, Main unit memory data problem, Main unit memory access problem, Main unit memory installation problem, Engine communication error.

Kyocera-FS-C1020MFP Service-Bulletin covers following topics:

– Precautions Kyocera-FS-C1020MFP.
– Product Specification Kyocera-FS-C1020MFP.
– System Overview Kyocera-FS-C1020MFP.
– S/W Structure and Descriptions Kyocera-FS-C1020MFP.
– Disassembly and Reassembly Kyocera-FS-C1020MFP.
– Alignment and Adjustments Kyocera-FS-C1020MFP.
– Troubleshooting Kyocera-FS-C1020MFP.
– Exploded Views & Parts List Kyocera-FS-C1020MFP.

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Kyocera-FS-C1020MFP Service-Bulletin

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